Saturday, February 28, 2015
Pausing, Stuttering, Freezing, Buzzing Frequently on Dell Inspiron Laptops
Lately, I was trying to check my drivers against the Windows 8.1 update to see if anything had come out I had missed as far as drivers go. I had, but on the Dell website I was shown a program to help with automatically finding these drivers which I was actually very happy existed, the Dell SupportAssist Agent. Shortly after I had installed this program, along with all the drivers it helped me acquire, I was plagued with an odd issue. Once, near every minute, I had this odd stutter, as I called it. This stutter was mostly noticeable during a movie or video but it was clear that the entire system froze or hung for a few milliseconds, worrying that the system was degrading. My attempts to record this issue were frivolous as I found the entire system was freezing, not just sound or video.The solution? Simply uninstalling the Dell SupportAssist Agent as I had learned from a nice article located at the dell forum here. I would have never guessed the culprit would be Dell's own software but it surely was. But the software they have for browser based driver detection doesn't seem to be an issue, although it told me I needed a bios update that wasn't even made for my motherboard. Dell, time to find a new vendor or software team, and if you do use a vendor without using in-house programmers, you have a serious issue.
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